Excellent! Super recommended. They brought the car to the hotel and came to pick it up. They were very friendly and the car was immaculate.
I highly recommend Genesis Car Rentals when visiting Aruba!This is my second time visiting Aruba. First time in November which is a relatively slow time of the year, I rented through one of the major car rental companies which reside across the street when you exit the airport and it was a complete disaster. First thing was the number of people waiting for their rental cars (they said they had been waiting 40min)… also, it was hot outside ... When the rental finally showed up it was in terrible dirty condition and the child car seat was not good at all.This time, I asked my travel agent which company would they recommend if they had to rent a car and then said Genesis car rental.I will admit, I was nervous at first.. I filled in an online form and I dealt all over whatsapp (Whatsapp is very common to connect with businesses in Aruba btw). They had better rates than the other company I used before and they just needed a picture of my drivers license to draw up the contract.I was given instructions over what's app on what to do when I pass customs and when I am walking out .. easy to do by Using Whatsapp and connecting to airport wifi or I also recommend using Airalo for esim ... IRENE7987 my code to save - the internet is reliable and works well while In Aruba!! Back to my review. I was truly in awe..despite it being one of the busiest times of the year to visit Aruba, the Genesis car rental rep was on standby for my arrival and within minutes of me texting "walking out" met me across the street from the car rental places outside the airport. Child car seat was also in the car and in great condition. The SUV was clean and in good working order!Drop off was equally as easy.. just drop off at their car rental location and one of the drivers will drive you back to the airport in your rental at no extra charge. I also saw them cleaning the vehicles with vacuums, wet cloths etc .. so they really take great care with the maintenance of their vehicles.I hope my review helps put you at ease and will result in you finding a quality, reasonably priced car rental company for your visit to Aruba.Thank you Genesis Car rentals from Irene and Wun. We will be sure to use you again when we are back to the Island!
Great pick up and drop off service!No hidden additional costs and always one Whatsapp away!
Great service all around from the staff who delivered our van to the airport and for a group of 7 like ours the STARIA VAN worked out perfectly. And the checkout process was quick and easy, no office or counter visit required. Will definitely rent from Genesis again.
Fantastic! We had fast, convenient, and professional service. We texted the WhatsApp and they dropped a car at our Airbnb, we paid a deposit and then they picked the car up at the airport when we arrived for our flight. Valeria was very friendly and responsive!
We had an amazing trip in Aruba thanks to Eugenio and Genesis Rental Cars! We had planned a bit late and forgot to get a rental car well in advance. I called or messaged just about all the companies in Aruba, and Genesis had the best rates and got back to me super quick. Eugenio was always so quick to respond to all of my messages and even picked us up and dropped us off at the airport as we had lots of baggage. I would highly recommend getting your rental car from Genesis!
